Overview

Guest reviews

TripAdvisor rating
                        4.0 from 1452 reviews

TripAdvisor Traveller Rating. Based on 1452 reviews.

Excellent
29.4% 427
Very good
42.9% 623
Average
19.0% 276
Poor
6.4% 93
Terrible
2.3% 33
  • Location 4.5
  • Sleep Quality 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 4.0
  • Cleanliness 4.0

Very disappointing

My wife and I were very disappointed with our recent stay at the Crown There following were the main issues that annoyed us: - We arrived in Eindhoven from the south and were stopped by road works. We rang the hotel to find out how we could get the but the receptionist did not know and, to be honest, did not seem to care. When we eventually got to the hotel, a receptionist told us that they got a lot of calls about the roadworks. - The room was dark and dingy. The décor was old and tired. The room was dirty and dusty, particularly the carpet which looked as though it had not been vacuumed round the edges for weeks. The bathroom was very old fashioned. - The room was booked for two people, but we were only supplied with one bathrobe - The BBC channels on the television did not work for the whole week. We were told that the technical team were working on it, but I don’t believe that it would take over a week to sort it out. - I had a flannel/facecloth that I brought with me and left in the bathroom. On the Saturday, it disappeared, presumably taken by the chambermaid. - The quantities of tea, coffee and milk supplied were very small. On the positive side, the bed and bed linen were excellent. This is not a budget hotel and we would expect a far better quality of service from a 4* hotel than we received. We visit Eindhoven regularly but I don’t think we will be staying at The Crown again.

Wrightm 2

Very good location

I am very satisfied with the hotel. Very good location. Nice staff. Well equipped rooms. I spent 10 days in this hotel and that was a great time. I do not know what else to write. The hotel is just good and I will recommend it to my friends

Alex082019 5

Not bad but not good

The receptionists are not friendly and approchable. Their toilet cover is malfunctioning. It's hard to flush the toilet because the button is on the back of the cover. The food are delicious. The waiter(sir Diederick) is super friendly.

CudzLovesPuff 3